AI · Operations
Operations AI Agents
Task-specific AI agents that handle intake and follow-up work, managed from a centralized portal rather than a generic chat box.
The product
Specialized agents inside a business portal. Task-specific AI agents that handle intake and follow-up work, managed from a centralized portal rather than a generic chat box.
The business problem
Teams wanted automation without giving a single open-ended bot access to everything. Each workflow — intake, classification, follow-up — needed a specialist, plus a place for people to review what happened.
What we built
We implemented specialized agents inside the company’s software. Each agent is scoped to a workflow. Staff launch and review them from a central portal. Results write back into the same records used by the web app and internal tools.
Key features
- Task-scoped agents instead of one generic chatbot
- Central portal for monitoring and review
- Write-back into existing business records
- Human approval where the workflow requires it
- Logs for what each agent did
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